Our Community relationship with The CAM Team started in a very positive way as Linda and her Associates excelled in their presentations during the interview process we used to select a Management Firm. Linda was very straightforward and professional in response to all the questions we had and the presentation materials gave us confidence that we were interviewing a "first rate" group. A Group that showed a well organized team approach, but left no doubt as to Linda's leadership responsibilities.
Linda has excellent "people skills" whether with Board members, Community Residents, professionals she must interact with on behalf of the Association and all others that I have observed her working with. In an Association such as the Ravines with over 1000 Residents, a Community Manager must understand what the Contract with Association provides and never be found deficient in servicing that Contract. We have high expectations and needs. Linda has been available 7 days a week on an "as need basis." The Manager must also be totally knowledgeable of the Association's Covenants and Restrictions, ByLaws of the Association and relevant State Statues. Linda certainly excells in these expectations. The Manager must also be prepared to deal firmly but professionally with Residents in person, on the phone and in writing in response to their questions, concerns, frustrations, anger, and indeed in some cases belligerence. Again Linda excells.
Finally a successful Manager must understand where their responsibilities end and where the Board must be "in charge," but at the same time not allow that division of responsibilities to put the Board into a position in which they should not be. I believe Linda has those skills.
The RCA has been in a "state of flux" with regard to several different and difficult issues during the past 10 months of Linda's time with us. I believe we have made correct decisions where decisions were necessary and we have taken appropriate actions where called for. Our Association Manager, Linda Woods, has been instrumental and effective in providing the professional experience to help insure our success these past 10 months.
I have the utmost respect for an confidence in Linda Woods as a professional Association Manager."
"Villages of Fireside Home Owners Association has recently changed management companies to The CAM Team, Inc. effective January 1, 2010. We were with our previous management company for 7 years.
We were very concerned about the transition from a company that had a thorough knowledge of our Association but was not meeting our needs to a need to a company who had no knowledge of the intricate details of our Association. The transition went smoothly with virtually no issues. The CAM Team handled each of our concerns such as gate monitoring, website hosting and accounts receivable invoicing and collections with complete expertise. We couldn't have hoped for any better results.
The CAM Team is responsive to all of our needs. They are prompt and attentive to each of our questions and any matters that are brought to their attention.
I highly recommend The CAM Team to any homeowner's association looking for a highly professional, responsive, courteous and friendly Property Management Specialist. They have far exceeded my expectations and I look forward to a lengthy relationship in the future."
"Harbor Island Owners Association is currently using the The CAM Team, Inc. for the management of our community.
As the current Association president I have found their services to be of the highest quality with a determination to deliver the best possible service. The CAM Team have always been prompt in returning telephone calls, has brought items of concern to the Board's attention at once, and has always responded to our requests with a can do attitude.
The CAM Team has attended all Association meetings, including our annual, monthly and one special assessment meeting. As part of their services they have recorded the minutes of each meeting, provided copies to the Board for review and certification, advised the Board on land usage for common areas, and continued the strict monthly property inspection established by the Board.
I am pleased to recommend The CAM Team to any owners association."
"My name is Craig W. Beene, I am the President of Ortega Bluff Home Owners Association, and I have held office for the past 21 months. When I took over as President, our Board was in danger of collapsing. We were in partnership with another property management team. We came to realize that they had not been managing our affairs in a legal manner or in our best interest. A past member of our Board sought out a new management team. They contacted Linda and Bob Woods of The CAM Team. Since I had known them for 28 years, I had recused myself from the vote; I could not have been more pleased with their decision to approve the contact with Linda and Bob. Their service, professionalism and guidance have been nothing less than remarkable. They have increased our collections by 100% of past due accounts, including collecting on some accounts that have been past due for years. Additionally, they have helped us lower our operating expenses and increased adherence to our C&R;'s as well. I would highly recommend them to any HOA that is need of a team of experts that can truly deliver service.
I met Linda Woods while I was attending The ERA School of Real Estate. She was such a pleasure to have an instructor. Her knowledge was immense and she was able to deliver it in such a manner that made it easy to comprehend. I always found her to be very approachable and extremely kind. Over the years since then I have come to respect her as a mentor and a friend, I have always valued her advice and guidance. She is sincere and truly knows the meaning of caring for others. I have always known Linda to be of the utmost and highest character. To Linda it is never about what is legal or would be seen as allowable, to hear it all about "Doing the Right Thing" no matter what. I have never known her to be anything less than a patient, honorable and a caring person.
I met Bob Woods at the tender age of 22 just after I had gone to work at Howard Reality. Bob was an independent Realtor in that office; it was a most pleasant surprise since I had met his wife during my training. Without being asked Bob befriended me and for some reason he took me under his wing and mentored me. He spent hours of his valuable time to help me become a success. Bob's investment in me was something that not many would have made. He truly cared about me as a person; there was never any expectation of benefit or reciprocity on his part. He would sit with me and give me guidance, often pushing aside his own work just to help me. He allowed me to go with him on appointments to observe his activities, so that I could better serve my clients, Bob was never too busy to help. When I was depressed about my struggles, Bob always found a way to cheer me up. Bob helped me grow up in many ways and I will forever be in his debt.I can without a doubt say that my life has been made better by having met these two remarkable people. They have helped me become the man I am today. It has been an honor to know them."
"I want to take this opportunity to publicly thank The CAM Team for contacting me last year. We had been with the same community association manager for the previous five years, always settling but not ever being happy with their results. We found our requests were not answered on a timely basis and we were becoming increasingly frustrated.
As soon as The CAM Team walked out of the interview with our Board of Director's, we knew that Bent Creek was going to hire them to be our new community association Managers. During the interview, The CAM Team made several pledges and promises and, after almost a year, I can honestly say they have exceeded my expectations.
Whenever I call the management office, the phone is either answered by Bob Woods or Kathy Melton, and if I need to leave a message my call is always returned promptly and the issue is handled. One of my pet peeves with our previous management company was that a simple request for a check to be written could take weeks to be completed. The CAM Team responds in hours.
During my tenure on the Board, changing management companies has been one of the best decisions I have made. I would highly recommend The CAM Team to any HOA if they are looking for quick response to their requests, friendly and courteous service, and excellent advice."
These folks are truly great at what they do! As a veteran board member of Ortega Bluffs HOA, I can tell you the service received by the CAM Team is far superior to our last management company. Bob, Linda, and the team have organized our association from front to back and helped us collect on money that we were ready to write off. Additionally they have made a huge impact on the condition of our neighborhood...I give them the highest rating possible and would recommend them to any association large or small!"
I would without hesitation recommend the services of the CAM Team! Bob, Linda, and staff provide excellent service and exceed every expectation every time. Their professionalism, attention to detail and follow-through are impressive and a rarity these days, and it is a pleasure working with each and every one of their staff. They are a huge plus in the management of our Bent Creek HOA."
The Cam Team headed by Linda Woods has been a boon to our community association since taking over 2 years ago. They are professional, helpful and extremely well informed of the Florida Statutes and HOA/Condo Assoc. rules and procedures."
Our community has very complex issues which she stays abreast of. She has collected many homeowner's delinquent account.
She is much like a resident in lieu of the Management Company."
They went to work for us before the contract actually started and never asked for a dime for that extra time. The best thing I can say is they return both the BOD phone calls AND the homeowners. That is a whole new experience for us - Thank goodness someone does what they say they will do!"
To "The Cam Team" they have outperformed the boards expectations. The Cam Team is truly the one stop shopping for Management Company services.
I would recommend to any old or new Home Owner Associations."
2010
